Finnish Trust Network experienced a minor incident on August 21, 2025 affecting Experian, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Experian
Update timeline
- investigating Aug 22, 2025, 07:15 AM UTC
We are currently investigating this issue.
- identified Aug 22, 2025, 07:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 22, 2025, 07:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2025, 07:22 AM UTC
The issues has been resolved. Issue on search for Swedish Organizations Our reference: INC0818357 Start: 2025-08-21 08:52 UTC Stop: 2025-08-21 09:32 UTC
- postmortem Aug 24, 2025, 07:51 AM UTC
Experian our sub-vendor, confirmed related Errors returned from UC API \(Swedish provider\) start 2025-08-21 8:56 UTC end 2025-08-21 9:31 UTC