Finnish Trust Network incident

INC0822442 : IN Groupe is experiencing operational disturbances with the ID-Rights service

Major Resolved View vendor source →

Finnish Trust Network experienced a major incident on September 15, 2025 affecting ID-Rights, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 08:36 AM UTC
Resolved
Sep 15, 2025, 01:40 PM UTC
Duration
5h 4m
Detected by Pingoru
Sep 15, 2025, 08:36 AM UTC

Affected components

ID-Rights

Update timeline

  1. investigating Sep 15, 2025, 08:36 AM UTC

    INFORMATION A possible incident for ID-Rights has been detected and is under investigation. CONSEQUENCES The customer impacts are currently not known.

  2. investigating Sep 15, 2025, 08:58 AM UTC

    INC0822442 : ID-Rights Norway and Sweden services have a potential incident at Third party data provider so it is unstable now. We are currently investigating the incident cause.

  3. monitoring Sep 15, 2025, 11:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 15, 2025, 01:40 PM UTC

    This incident has been resolved. Third party data provider has incident during mentioned period. Start : 2025-09-15 09:21 CET End : 2025-09-15 10:47 CET It is working as normal now.