Finix incident

Degraded Dashboard Performance

Minor Resolved View vendor source →

Finix experienced a minor incident on August 3, 2021 affecting Dashboard, lasting 9h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2021, 06:44 PM UTC
Resolved
Aug 04, 2021, 03:46 AM UTC
Duration
9h 1m
Detected by Pingoru
Aug 03, 2021, 06:44 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Aug 03, 2021, 06:44 PM UTC

    We're experiencing issues with the Finix Dashboard. We are investigating an issue with filter results not returning all the data in the dashboard for August 2021. We will follow up with more updates as soon as possible. All other Finix systems are unaffected.

  2. identified Aug 03, 2021, 07:43 PM UTC

    We have identified the issue and we will have a full resolution later today. You should expect to see filtering performance improving as the issue is fully remediated.

  3. resolved Aug 04, 2021, 03:46 AM UTC

    This incident has been resolved.