Finix incident

Worldpay Litle & Vantiv having issues in processing transfers

Minor Resolved View vendor source →

Finix experienced a minor incident on August 4, 2021 affecting Tokenization and Transaction Processing, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2021, 02:42 PM UTC
Resolved
Aug 04, 2021, 06:32 PM UTC
Duration
3h 50m
Detected by Pingoru
Aug 04, 2021, 02:42 PM UTC

Affected components

Tokenization and Transaction Processing

Update timeline

  1. investigating Aug 04, 2021, 02:42 PM UTC

    Worldpay (FIS) has reported that it is having a processing issue with Litle and Vantiv. They are investigating the source of the problem and we are closely monitoring the situation. In the meantime, we expect transactions to not go through or remain in the pending state.

  2. resolved Aug 04, 2021, 06:32 PM UTC

    Worldpay (FIS) transaction processing with Litle and Vantiv has been resolved. Transactions should resume as normal.