Finix incident

Degraded API Performance: Transaction processing

Minor Resolved View vendor source →

Finix experienced a minor incident on August 5, 2021 affecting Tokenization and Transaction Processing, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2021, 07:47 AM UTC
Resolved
Aug 05, 2021, 08:02 AM UTC
Duration
14m
Detected by Pingoru
Aug 05, 2021, 07:47 AM UTC

Affected components

Tokenization and Transaction Processing

Update timeline

  1. investigating Aug 05, 2021, 07:47 AM UTC

    We're experiencing issues with the Finix gateway and API. Some customers may experience slowness in transaction processing. All other Finix systems are unaffected.

  2. resolved Aug 05, 2021, 08:02 AM UTC

    This incident has been resolved and all activity has been submitted successfully.