Finix experienced a notice incident on August 18, 2021 affecting Settlements and Payouts, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Settlements and Payouts
Update timeline
- identified Aug 18, 2021, 06:24 PM UTC
We're experiencing delays in generating settlement review queue items. Some customers may experience issues generating or reviewing settlements in the review queue at this time. All other Finix systems are unaffected.
- monitoring Aug 18, 2021, 06:44 PM UTC
The delay in generating settlement review queue items has been identified and resolved. Settlements should begin appearing in the review queue shortly for review and approval. All Finix systems are operational.
- resolved Aug 18, 2021, 07:00 PM UTC
This incident has been resolved.