Finix experienced a minor incident on October 27, 2021 affecting Settlements and Payouts, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Settlements and Payouts
Update timeline
- identified Oct 27, 2021, 06:54 PM UTC
Some customers may experience late settlement generation due to a delay in settlement files from Worldpay. All other Finix systems are unaffected.
- monitoring Oct 27, 2021, 07:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2021, 09:39 PM UTC
This incident has been resolved.