Finix experienced a notice incident on November 3, 2021 affecting Settlements and Payouts, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Settlements and Payouts
Update timeline
- investigating Nov 03, 2021, 05:06 PM UTC
Some customers may experience late settlement generation due to a delay in settlement files from our third-party processor. All other Finix systems are unaffected.
- resolved Nov 03, 2021, 05:54 PM UTC
This incident has been resolved. All settlements have been generated and are ready for approval.