Finix incident

Errors and Timeouts for TriPos Cloud

Notice Resolved View vendor source →

Finix experienced a notice incident on November 10, 2021 affecting Tokenization and Transaction Processing, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2021, 03:50 PM UTC
Resolved
Nov 10, 2021, 04:14 PM UTC
Duration
23m
Detected by Pingoru
Nov 10, 2021, 03:50 PM UTC

Affected components

Tokenization and Transaction Processing

Update timeline

  1. monitoring Nov 10, 2021, 03:50 PM UTC

    We are observing an increase in error rates and timeouts for triPOS Cloud. We are monitoring the situation.

  2. resolved Nov 10, 2021, 04:14 PM UTC

    We have not seen any new errors and timeouts for TriPos Cloud. All systems working as expected now. We will continue to monitor the situation.