Finix incident

Transaction Processing Issues (11/17)

Notice Resolved View vendor source →

Finix experienced a notice incident on November 17, 2021 affecting Tokenization and Transaction Processing, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2021, 07:06 PM UTC
Resolved
Nov 17, 2021, 07:44 PM UTC
Duration
37m
Detected by Pingoru
Nov 17, 2021, 07:06 PM UTC

Affected components

Tokenization and Transaction Processing

Update timeline

  1. investigating Nov 17, 2021, 07:06 PM UTC

    Finix is investigating an issue reported by Worldpay impacting transaction authorizations on the Worldpay Core Processing and Integrated Payments platforms. Updates will be provided as more information becomes available.

  2. resolved Nov 17, 2021, 07:44 PM UTC

    We have received an update from Worldpay that this issue has been resolved. Finix will continue to monitor the issue.