Finix experienced a minor incident on December 16, 2021 affecting Dashboard, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Dec 16, 2021, 08:45 PM UTC
We are currently investigating this issue. We are seeing elevated response times from our user authentication partner which might cause login errors on the dashboard
- monitoring Dec 16, 2021, 08:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 16, 2021, 09:34 PM UTC
The incident has been resolved. We will continue to monitor as necessary.