Finix incident

Degraded API Performance: Transaction processing

Notice Resolved View vendor source →

Finix experienced a notice incident on December 22, 2021 affecting Tokenization and Transaction Processing, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 05:57 PM UTC
Resolved
Dec 22, 2021, 06:02 PM UTC
Duration
5m
Detected by Pingoru
Dec 22, 2021, 05:57 PM UTC

Affected components

Tokenization and Transaction Processing

Update timeline

  1. identified Dec 22, 2021, 05:57 PM UTC

    We're experiencing issues with the Finix tokenization. Some customers may experience issues with verifications and transaction processing. All other Finix systems are unaffected.

  2. resolved Dec 22, 2021, 06:02 PM UTC

    This incident has been resolved.