Finix experienced a notice incident on July 13, 2022 affecting Settlements and Payouts, lasting 6h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Settlements and Payouts
Update timeline
- investigating Jul 13, 2022, 04:46 PM UTC
Core customers may experience late settlement generation due to a delay in receiving settlement files from our third-party processor. Finix support is monitoring the situation. All Finix systems are unaffected.
- resolved Jul 13, 2022, 10:59 PM UTC
We have received and processed all NSSRs after a delay in receiving them from our third-party processor. All settlements are available for approval. The incident has been resolved.