Finix experienced a notice incident on October 4, 2022 affecting Dashboard, lasting 6h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 04, 2022, 03:25 PM UTC
The Finix Dashboard Landing Page is not showing reporting for today, October 4th. Finix Engineering has identified the problem and is actively working on a resolution. We will continue to post updates.
- identified Oct 04, 2022, 04:55 PM UTC
Finix Engineering is working towards resolution of this issue. No other Finix systems are affected.
- identified Oct 04, 2022, 08:03 PM UTC
Finix Engineering is continuing to work towards resolution of this issue. No other Finix systems are affected.
- monitoring Oct 04, 2022, 09:21 PM UTC
Customers should start seeing their Finix Dashboard charts populate with data. Finix Engineering will continue to monitor until full resolution.
- resolved Oct 04, 2022, 09:48 PM UTC
All customers should have up to date charts on the Finix Dashboard Landing Page. This issue has been resolved.