Finix experienced a minor incident on March 6, 2023, lasting 7h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 06, 2023, 03:21 PM UTC
We are currently tracking an issue with our 3rd party processor where there is a delay in getting settlement reports. We are currently monitoring the situation and are expecting a delay in Litle settlement creations for today.
- monitoring Mar 06, 2023, 05:53 PM UTC
We are continuing to monitor the issue and are expecting that settlements will be generated late today. Updates will be posted here as the situation develops.
- monitoring Mar 06, 2023, 11:11 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 06, 2023, 11:14 PM UTC
The 3rd party processor has resolved their issue and Finix has generated settlements. This incident will now be closed.