Finix experienced a notice incident on March 8, 2023 affecting Settlements and Payouts and Dashboard, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Settlements and PayoutsDashboard
Update timeline
- investigating Mar 08, 2023, 04:42 PM UTC
We are currently investigating an issue with settlements. Some clients may see a delayed generation of today's settlements.
- investigating Mar 08, 2023, 05:59 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 08, 2023, 06:10 PM UTC
We have identified and resolved the issue with settlements. Currently, we are monitoring the results. Clients should start to see settlements accruing on the dashboard.
- resolved Mar 08, 2023, 07:45 PM UTC
This incident has been resolved.