Finix incident

Finix is experiencing connection issues.

Notice Resolved View vendor source →

Finix experienced a notice incident on April 4, 2023 affecting Tokenization and Transaction Processing and Settlements and Payouts and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 03:56 PM UTC
Resolved
Apr 04, 2023, 04:09 PM UTC
Duration
12m
Detected by Pingoru
Apr 04, 2023, 03:56 PM UTC

Affected components

Tokenization and Transaction ProcessingSettlements and PayoutsMerchant Boarding

Update timeline

  1. investigating Apr 04, 2023, 03:56 PM UTC

    We have identified an issue with our services. We are working to resolve the issue. We will provide updates as they become available.

  2. resolved Apr 04, 2023, 04:09 PM UTC

    Our teams have corrected the issue. We’re seeing our API performance return to normal. Our teams will be monitoring.