Finix experienced a notice incident on November 17, 2021 affecting Tokenization and Transaction Processing, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Tokenization and Transaction Processing
Update timeline
- investigating Nov 17, 2021, 01:18 AM UTC
Finix is investigating a third-party incident impacting transaction authorizations on the Visa network for the BIN 423223.
- resolved Nov 17, 2021, 02:41 AM UTC
The issue has been resolved by Visa. We investigated and found no customers impacted in the Finix system during the time of the outage. We will continue to monitor the situation.