Finix incident

Finix Dashboard Experiencing Issues

Minor Resolved View vendor source →

Finix experienced a minor incident on March 5, 2025 affecting Dashboard, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 04:54 PM UTC
Resolved
Mar 05, 2025, 08:03 PM UTC
Duration
3h 8m
Detected by Pingoru
Mar 05, 2025, 04:54 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 05, 2025, 04:54 PM UTC

    We have identified an issue with our Dashboard Insights charts as well as users being logged out of the dashboard. Payment processing is not impacted.

  2. monitoring Mar 05, 2025, 05:24 PM UTC

    The issue has now been resolved. Finix Engineering will continue to monitor.

  3. resolved Mar 05, 2025, 08:03 PM UTC

    This incident has been resolved.