Finix incident

Elevated error rate with Visa Transactions

Notice Resolved View vendor source →

Finix experienced a notice incident on May 26, 2025 affecting Tokenization and Transaction Processing, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 26, 2025, 05:04 AM UTC
Resolved
May 26, 2025, 05:04 AM UTC
Duration
—
Detected by Pingoru
May 26, 2025, 05:04 AM UTC

Affected components

Tokenization and Transaction Processing

Update timeline

  1. resolved May 26, 2025, 05:04 AM UTC

    We have identified that a number of Visa Transactions had an elevated rate of errors. This issue is now resolved. We deployed our engineering team and incident response team to remediate the issue.