Finicity experienced a minor incident on May 11, 2026 affecting Key API Services - United States and Key API Services - United States (Financial Data Solutions - Transaction Aggregation, Account History Aggregation, Statement Aggregation, Data Access Tiers and Dynamic Billing) and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Key API Services - United StatesKey API Services - United States (Financial Data Solutions - Transaction Aggregation, Account History Aggregation, Statement Aggregation, Data Access Tiers and Dynamic Billing)Key API Services - United States (Credit Decisioning Solutions - Verification of Income, Verification of Assets, Verification of Income & Employment)Key API Services - United States (Client Hub)Key API Services - Australia (Connect)
Update timeline
- identified May 11, 2026, 10:30 PM UTC
We have identified an issue that is currently impacting the ability to add financial institutions in Connect. Our engineers have identified the issue and are working on a fix.
- monitoring May 11, 2026, 10:42 PM UTC
We have implemented a fix and are currently testing to ensure that all issues are resolved.