FinDock experienced a notice incident on August 5, 2026 affecting File processing (ProcessingHub), lasting 5d 4h. The incident has been resolved; the full update timeline is below.
Affected components
File processing (ProcessingHub)
Update timeline
- investigating Aug 05, 2026, 12:36 PM UTC
We have rolled back the previously deployed hotfix after discovering an issue that could cause processes to become stuck for a subset of customers. Our team is actively investigating the issue and working on a revised fix. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience. Previous incident: https://status.findock.com/incidents/fnl86pwphwf7
- resolved Aug 10, 2026, 04:51 PM UTC
This incident has been resolved.