FinDock incident

This is an example incident

Notice Resolved View vendor source →

FinDock experienced a notice incident on September 8, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2021, 01:06 PM UTC
Resolved
Sep 07, 2021, 01:22 PM UTC
Duration
Detected by Pingoru
Sep 08, 2021, 01:06 PM UTC

Update timeline

  1. investigating Sep 08, 2021, 01:06 PM UTC

    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

  2. identified Sep 08, 2021, 01:06 PM UTC

    As you continue to work through the incident, update your customers frequently.

  3. monitoring Sep 08, 2021, 01:06 PM UTC

    Let your users know once a fix is in place, and keep communication clear and precise.

  4. resolved Sep 08, 2021, 01:06 PM UTC

    Empathize with those affected and let them know everything is operating as normal.