FinDock experienced a major incident on July 25, 2024 affecting Giving pages, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Giving pages
Update timeline
- investigating Jul 25, 2024, 06:48 AM UTC
An ongoing incident at Heroku (https://status.heroku.com/incidents/2673) is preventing Giving Pages on our givingpage.org domain from rendering. This does not impact Giving Pages on custom domains. We are following the situation closely and will post updates as we learn more
- investigating Jul 25, 2024, 06:51 AM UTC
We are continuing to monitor the incident at Heroku.
- resolved Jul 25, 2024, 08:38 AM UTC
Heroku has provided an update that the incident has been resolved. The impact start time is 2024-07-24 18:55 UTC, and the end time is 2024-07-25 at 08:05 UTC. FinDock will continue to monitor the rendering of GivingPages on the givingpage.org domain.