FinDock incident
Intermittent timouts on GivingPages, Paylinks and Notification Gateway
FinDock experienced a minor incident on October 9, 2024 affecting Notifications from Payment Service Providers (WebHub) and Giving pages, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Notifications from Payment Service Providers (WebHub)Giving pages
Update timeline
- investigating Oct 09, 2024, 04:05 PM UTC
An ongoing incident at Heroku (https://status.heroku.com/incidents/2685) is giving Intermittent timeouts on GivingPages, Paylinks and Notification Gateway. We are following the situation closely and will post updates as we learn more
- resolved Oct 09, 2024, 04:52 PM UTC
Heroku has provided an update that the incident has been resolved. The impact start time is 2024-10-09 13:06 UTC, and the end time is 2024-10-09 at 16:36 UTC.