FinDock incident

Sandbox deployment issue

Notice Resolved View vendor source →

FinDock experienced a notice incident on December 30, 2024 affecting Sandboxes, lasting 7d 14h. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2024, 06:19 PM UTC
Resolved
Jan 07, 2025, 09:09 AM UTC
Duration
7d 14h
Detected by Pingoru
Dec 30, 2024, 06:19 PM UTC

Affected components

Sandboxes

Update timeline

  1. investigating Dec 30, 2024, 06:19 PM UTC

    We have temporarily disabled fd-eu-test-2 due to a deployment issue. Customers may need to reconnect their ProcessingHub connections in sandbox environments. This does not impact production environments.

  2. resolved Jan 07, 2025, 09:09 AM UTC

    We have resolved the issue and enabled fd-eu-test-2.