Findify by Maropost incident

Analytics in merchant dashboard are not loading

Minor Resolved View vendor source →

Findify by Maropost experienced a minor incident on June 26, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 12:03 PM UTC
Resolved
Dec 13, 2021, 02:54 PM UTC
Duration
—
Detected by Pingoru
Jun 26, 2023, 12:03 PM UTC

Update timeline

  1. resolved Jun 26, 2023, 12:03 PM UTC

    We currently have an issue with the service that handles Findify analytics. For now Findify is unable to display any analytics in the merchant dashboard. There data is still available and we are working to have it restored. This does not affect the core functionality of search, collections and recommendations on site. Update: The issue was resolved over the weekend and the data is now restored.