Findify by Maropost incident

Autoscaling Deficiency

Critical Resolved View vendor source →

Findify by Maropost experienced a critical incident on June 26, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 11:51 AM UTC
Resolved
Nov 25, 2022, 04:30 PM UTC
Duration
Detected by Pingoru
Jun 26, 2023, 11:51 AM UTC

Update timeline

  1. resolved Jun 26, 2023, 11:51 AM UTC

    During high volume inflow we experienced delays in the autoscaler which lead to outage of our main load balancer. This resulted in 25min of index disruptance and failure to readily serve product results. The team has scaled all systems manually and all functions are operational. We are further investigating why the autoscaler failed.