Findify by Maropost incident

Temporary Delay in Sync

Minor Resolved View vendor source →

Findify by Maropost experienced a minor incident on December 8, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2023, 08:49 AM UTC
Resolved
Dec 08, 2023, 08:49 AM UTC
Duration
—
Detected by Pingoru
Dec 08, 2023, 08:49 AM UTC

Update timeline

  1. resolved Dec 08, 2023, 08:49 AM UTC

    Some clients experience delay in sync updates. The problem has been identified to a memory profile in the sync infrastructure & resolved. The memory has been increased & alarm implemented to prevent future problems. The search API has been unaffected and search, collections & recommendation results has been continuously served.