Files experienced a notice incident on January 29, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 29, 2024, 11:29 PM UTC
All services have been restored and are operating normally. From 3:08p.m. PT to 3:22 p.m. PT, some uploads to mounts failed to upload. In these cases, uploads will need to be uploaded again. The majority of services were unaffected during this time. If you need additional support, please do not hesitate to contact our Customer Support team by email or phone. Thanks for your support while we resolved this issue.