Files incident

Issues Impacting Logins via SSO (Single Sign On)

Notice Resolved View vendor source →

Files experienced a notice incident on July 8, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 06:37 PM UTC
Resolved
Jul 08, 2024, 06:00 PM UTC
Duration
Detected by Pingoru
Jul 08, 2024, 06:37 PM UTC

Update timeline

  1. resolved Jul 08, 2024, 06:37 PM UTC

    We have resolved an issue that was preventing certain logins on Files.com via Single Sign On (SSO). This incident occurred between the times of 10:57 AM PST to 11:12 AM PST. This issue did not impact logins which do not use SSO (Single Sign On).