Filestack incident

PDF Info returns a 503 error with the message: "Cannot connect to the PDF provider."

Minor Resolved View vendor source →

Filestack experienced a minor incident on June 9, 2025 affecting Conversions, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 03:06 PM UTC
Resolved
Jun 09, 2025, 03:56 PM UTC
Duration
50m
Detected by Pingoru
Jun 09, 2025, 03:06 PM UTC

Affected components

Conversions

Update timeline

  1. identified Jun 09, 2025, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 09, 2025, 03:56 PM UTC

    This incident has been resolved.