Filestack incident

Zendesk outage

Minor Resolved View vendor source →

Filestack experienced a minor incident on November 17, 2017, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2017, 03:59 PM UTC
Resolved
Nov 17, 2017, 05:35 PM UTC
Duration
1h 35m
Detected by Pingoru
Nov 17, 2017, 03:59 PM UTC

Update timeline

  1. monitoring Nov 17, 2017, 03:59 PM UTC

    Our support system utilizes Zendesk which is experiencing an outage. For urgent issues please use our chat features. For all others, we will monitor emails to [email protected] and answer as quickly as possible.

  2. resolved Nov 17, 2017, 05:35 PM UTC

    Support issues with Zendesk resolved.