Filestack incident

Increased number of error on our CDN / Transformations engine

Minor Resolved View vendor source →

Filestack experienced a minor incident on July 23, 2019 affecting API and Conversions, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2019, 05:57 PM UTC
Resolved
Jul 23, 2019, 08:29 PM UTC
Duration
2h 32m
Detected by Pingoru
Jul 23, 2019, 05:57 PM UTC

Affected components

APIConversions

Update timeline

  1. investigating Jul 23, 2019, 05:57 PM UTC

    We are investigating increased number of errors on our CDN and Transformation engine.

  2. monitoring Jul 23, 2019, 06:27 PM UTC

    Our transformation cluster experienced much higher load than usual and needed some time to scale up to desired capacity. During that time some customers could have experience increased number of errors from our CDN. Cluster is back to normal and engineers are monitoring.

  3. resolved Jul 23, 2019, 08:29 PM UTC

    This incident has been resolved.