Filestack incident

Video Processing API issues

Major Resolved View vendor source →

Filestack experienced a major incident on January 24, 2020 affecting Conversions, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2020, 08:26 PM UTC
Resolved
Jan 24, 2020, 09:14 PM UTC
Duration
47m
Detected by Pingoru
Jan 24, 2020, 08:26 PM UTC

Affected components

Conversions

Update timeline

  1. investigating Jan 24, 2020, 08:26 PM UTC

    We are currently investigating connectivity issues to our Video Processing API.

  2. investigating Jan 24, 2020, 08:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 24, 2020, 09:14 PM UTC

    This incident has been resolved.