Filestack incident

Increased latency and error rates from Transformations and Delivery API

Minor Resolved View vendor source →

Filestack experienced a minor incident on March 27, 2020 affecting Conversions, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2020, 09:41 PM UTC
Resolved
Mar 27, 2020, 10:54 PM UTC
Duration
1h 12m
Detected by Pingoru
Mar 27, 2020, 09:41 PM UTC

Affected components

Conversions

Update timeline

  1. investigating Mar 27, 2020, 09:41 PM UTC

    We are currently experiencing increased latency and error rates from Transformations and Delivery API. Engineering team is investigating.

  2. resolved Mar 27, 2020, 10:54 PM UTC

    This incident has been resolved. Infrastructure scaled out to handle increased load. We are monitoring.