Filestack incident

We are experiencing increased number of errors on on our v2 uploads and metadata API.

Major Resolved View vendor source →

Filestack experienced a major incident on September 30, 2020 affecting API, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2020, 04:23 PM UTC
Resolved
Sep 30, 2020, 07:30 PM UTC
Duration
3h 7m
Detected by Pingoru
Sep 30, 2020, 04:23 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 30, 2020, 04:23 PM UTC

    Engineers are investigating increased number of errors and latency in our v2 uploads and metadata API.

  2. monitoring Sep 30, 2020, 04:47 PM UTC

    A fix has been implemented by Engineers and they are monitoring the service.

  3. resolved Sep 30, 2020, 07:30 PM UTC

    This incident has been resolved.