Filestack incident

CDN performance issue

Minor Resolved View vendor source →

Filestack experienced a minor incident on June 8, 2021 affecting API and Conversions, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:29 AM UTC
Resolved
Jun 08, 2021, 12:07 PM UTC
Duration
1h 37m
Detected by Pingoru
Jun 08, 2021, 10:29 AM UTC

Affected components

APIConversions

Update timeline

  1. investigating Jun 08, 2021, 10:29 AM UTC

    We are currently investigating the issue with our CDN services

  2. investigating Jun 08, 2021, 10:39 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 08, 2021, 10:43 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 08, 2021, 10:57 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jun 08, 2021, 11:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 08, 2021, 12:07 PM UTC

    This incident has been resolved.