Filestack incident

Picker GUI Performance

Minor Resolved View vendor source →

Filestack experienced a minor incident on October 14, 2021 affecting API, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2021, 04:47 PM UTC
Resolved
Oct 14, 2021, 05:38 PM UTC
Duration
50m
Detected by Pingoru
Oct 14, 2021, 04:47 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 14, 2021, 04:47 PM UTC

    Our team is investigating issues with assets rendering/loading within the Filepicker UI. We will update you as soon as we know more.

  2. investigating Oct 14, 2021, 04:48 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 14, 2021, 05:38 PM UTC

    Our team has found the root cause related to the Filestack Picker GUI- our engineers have deployed a fix which has resolved the issue.