Filestack incident

Increased error rate for conversions

Minor Resolved View vendor source →

Filestack experienced a minor incident on November 8, 2021 affecting Conversions, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2021, 01:32 PM UTC
Resolved
Nov 08, 2021, 04:02 PM UTC
Duration
2h 29m
Detected by Pingoru
Nov 08, 2021, 01:32 PM UTC

Affected components

Conversions

Update timeline

  1. investigating Nov 08, 2021, 01:32 PM UTC

    We are currently investigating this issue.

  2. identified Nov 08, 2021, 01:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 08, 2021, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2021, 04:02 PM UTC

    This incident has been resolved.