Filestack incident

Degraded API performance

Minor Resolved View vendor source →

Filestack experienced a minor incident on December 7, 2021 affecting API and Conversions and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 03:54 PM UTC
Resolved
Dec 07, 2021, 07:10 PM UTC
Duration
3h 16m
Detected by Pingoru
Dec 07, 2021, 03:54 PM UTC

Affected components

APIConversionsUploads

Update timeline

  1. investigating Dec 07, 2021, 03:54 PM UTC

    Engineers are investigating degraded performance of our API related to infrastructure provider issues.

  2. investigating Dec 07, 2021, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 07, 2021, 05:19 PM UTC

    Our team is monitoring a fix for API performance as this issue is ongoing.

  4. monitoring Dec 07, 2021, 05:20 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Dec 07, 2021, 05:21 PM UTC

    Our services are operational now and we continue to monitor them.

  6. resolved Dec 07, 2021, 07:10 PM UTC

    This incident has been resolved.