Filestack incident

Increased error rate on file delivery/transformations

Minor Resolved View vendor source →

Filestack experienced a minor incident on December 22, 2021 affecting API and Conversions, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 03:43 PM UTC
Resolved
Dec 22, 2021, 05:20 PM UTC
Duration
1h 37m
Detected by Pingoru
Dec 22, 2021, 03:43 PM UTC

Affected components

APIConversions

Update timeline

  1. investigating Dec 22, 2021, 03:43 PM UTC

    We are experiencing increased error rates on file delivery and transformations related to our infrastructure provider issues in one of their datacenters.

  2. investigating Dec 22, 2021, 03:43 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 22, 2021, 05:20 PM UTC

    This incident has been resolved.