Filestack experienced a major incident on January 20, 2023 affecting API, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Jan 20, 2023, 04:37 PM UTC
We’re experiencing an intermittent service outage with Filestack. Our team is currently working to resolve the issue. We apologize for any inconvenience. Next update in 1 hour.
- investigating Jan 20, 2023, 05:28 PM UTC
We are continuing to investigate this issue.
- investigating Jan 20, 2023, 05:28 PM UTC
We are continuing to investigate this issue.
- investigating Jan 20, 2023, 07:05 PM UTC
The root cause of the issue has been identified. We are now testing solutions.
- investigating Jan 20, 2023, 09:19 PM UTC
We've resolved the issue, and all impacted customers should now be able to use Filestack. Thanks for bearing with us and we apologize for the disruption to your work day!
- resolved Jan 20, 2023, 09:20 PM UTC
This incident has been resolved.