Filestack incident

Facebook upload outage

Minor Resolved View vendor source →

Filestack experienced a minor incident on March 1, 2023 affecting Uploads, lasting 12d 22h. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2023, 02:45 PM UTC
Resolved
Mar 14, 2023, 01:29 PM UTC
Duration
12d 22h
Detected by Pingoru
Mar 01, 2023, 02:45 PM UTC

Affected components

Uploads

Update timeline

  1. investigating Mar 01, 2023, 02:45 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 01, 2023, 10:07 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 02, 2023, 02:47 PM UTC

    The issue has been identified. Please note that this issue only affects attempts to upload from a Facebook source.

  4. identified Mar 02, 2023, 07:42 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 06, 2023, 03:18 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Mar 14, 2023, 01:29 PM UTC

    This incident has been resolved.