Filestack incident

Uploads from Instagram are temporarily experiencing problems.

Minor Resolved View vendor source →

Filestack experienced a minor incident on June 30, 2023 affecting Uploads, lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 02:55 PM UTC
Resolved
Jul 04, 2023, 02:47 PM UTC
Duration
3d 23h
Detected by Pingoru
Jun 30, 2023, 02:55 PM UTC

Affected components

Uploads

Update timeline

  1. identified Jun 30, 2023, 02:55 PM UTC

    We have identified the issue and anticipate resolution in less than 24 hours.

  2. identified Jul 03, 2023, 06:12 PM UTC

    We continue with efforts to implement the solution. We apologize for the inconvenience.

  3. identified Jul 04, 2023, 02:21 PM UTC

    Uploads from Facebook have been restored. We continue to implement the solution to restore Instagram uploads.

  4. resolved Jul 04, 2023, 02:47 PM UTC

    This issue has been resolved.