Figma had 17 outages in the last 2 years totaling 376h 18m of downtime — averaging 0.7 incidents per month.
There were 17 Figma outages since June 10, 2024 totaling 376h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an increase in Figma Make error messages
[Mitigated] A fix has been implemented and we're monitoring the results.
This incident has been resolved at 9:39 am UTC
We are investigating an issue loading previews and publishing Figma Make files.
We have identified the issue that is preventing some users from previewing and publishing Figma Make files. We are now working to fix it.
A fix has been implemented and we're monitoring the results.
From 12:45 to 4:50 PM UTC today, we experienced an issue that prevented some users from previewing and publishing Figma Make files. We have updated this from Monitoring to Resolved.
We are currently investigating an issue causing some users to see errors about conflicting properties and values in their variants.
We have identified an issue causing errors about conflicting properties in variants. A fix has been implemented and remaining errors can be cleared by republishing the affected components and accepting updates. We are continuing to monitor.
From 5:50PM 3/6 UTC to 1:15AM 3/7 UTC, there was a bug that would cause library publishes to be incorrect. Files pulling in those updates would experience errors related to conflicting properties in variants. The issue with library publishes has been resolved. If you continue to see this error, please re-publish the affected components (by making a small change) and re-update the consuming files to apply the fix.
We are investigating an issue some users are experiencing when publishing Figma Sites with code layers.
We have identified the cause of the issue with Sites publishing and are working on a fix.
A fix has been implemented and we're monitoring the results.
This issue has been resolved as of February 17 at 18:59 UTC.
We are investigating an issue affecting availability of some AI features in Figma.
We’ve mitigated the issue impacting AI feature availability and are continuing to monitor.
This incident has been resolved.
We are investigating an issue some users are experiencing while prompting in Figma Make.
We have addressed the issue and prompting in Figma Make should now be operational. We are continuing to monitor.
We are investigating an issue some users are experiencing while prompting in Figma Make.
We have addressed the issue and prompting in Figma Make should now be operational. We are continuing to monitor.
From 12AM to 5PM UTC, some users experienced issues while prompting in Figma Make. This has been resolved.
We are investigating an issue some users are experiencing when attempting to publish Figma Make files.
From 5:30 PM to 6:30 PM UTC, some users were experiencing issues when publishing Figma Make files or publishing Sites. This has been resolved.
We are investigating a service disruption when publishing and previewing Figma Sites and Make files, and accessing published Sites and Makes due to a Cloudflare outage.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We have implemented mitigations for the earlier disruption caused by the Cloudflare outage. Publishing and previewing Figma Sites and Make files, as well as accessing published Sites and Makes, should now be working as expected. We are continuing to monitor to ensure full recovery.
This incident has been resolved.
We are currently investigating an issue where Figma Services are degraded or unavailable because of failures with AWS and other dependencies.
We are currently working to mitigate issues where Figma Services are degraded or unavailable because of failures with AWS and other dependencies. We will update in the next hour.
We are currently working to mitigate issues where Figma Services are degraded or unavailable because of failures with AWS and other dependencies. We have recovered some Figma systems and are working to recover the rest. We will update when we see significant recovery or in another hour.
We are currently working to mitigate issues where Figma Services are degraded or unavailable because of previous impact from AWS and other dependencies. Although we have restored some systems we have not fully recovered. We will update when we see further significant recovery or in another hour.
We are currently working to mitigate issues where Figma Services are degraded or unavailable because of previous impact from AWS and other dependencies. Although we have restored some systems we have not fully recovered. We will update when we see further significant recovery or in another hour.
We have made significant progress, but error rates are still elevated for some users as we work to apply our mitigations to all impacted servers. We will post another update in an hour or sooner if we recover fully before then.
We continue to make significant progress recovering our systems. Error rates are still elevated for some users as we continue to apply our mitigations to all impacted servers. We will post another update in an hour or sooner if we recover fully before then.
From 19:38 UTC to 4:10 UTC, Figma was degraded or unavailable due to failures in AWS and other dependencies. We've completed all mitigations and have been monitoring the situation for a few hours now without issues. We haven't seen any abnormal issues since our 4:10 UTC update, so we are marking the incident resolved. We will continue to monitor closely through the night.
We've identified an issue impacting interacting with prototypes and Mirror on iOS. A solution is being deployed.
A fix has been implemented and prototypes and Mirror on iOS should now be operational. We are continuing to monitor.
We are investigating an issue some users are experiencing when attempting to access the Figma Community Forum.
This incident has been resolved.
We’re investigating reports that previously published Sites and Makes are inaccessible and new publish attempts are failing.
We are monitoring recovery as access to previously published Makes and Sites become available.
This incident has been resolved.
We are investigating an issue where some users are unable to load the file browser or comments.
A fix has been implemented and we are monitoring results. Please refresh your tabs.
This incident has been resolved.
We are investigating an issue where some Figma users on Chromebooks are unable to open files.
A fix has been implemented and shipped to all users. We are continuing to monitor.
This incident has been resolved.
We are currently experiencing issues affecting email delivery. We are actively investigating and working to resolve the issue as quickly as possible
The issue has been identified and a fix is being implemented.
The issue has been resolved and we are monitoring the results.
This incident has been resolved.
There was degradation in search results ranking, but we’ve identified the problem and are in the process of getting the fix out
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re investigating an issue with images not loading in files.
Our engineering teams deployed a fix and we are monitoring results.
This issue has been resolved.