Figma incident

Service disruption - images not loading

Minor Resolved View vendor source →

Figma experienced a minor incident on September 9, 2024 affecting Real-time collaboration server, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2024, 10:06 PM UTC
Resolved
Sep 09, 2024, 11:25 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 09, 2024, 10:06 PM UTC

Affected components

Real-time collaboration server

Update timeline

  1. investigating Sep 09, 2024, 10:06 PM UTC

    We’re investigating an issue with images not loading in files.

  2. monitoring Sep 09, 2024, 10:48 PM UTC

    Our engineering teams deployed a fix and we are monitoring results.

  3. resolved Sep 09, 2024, 11:25 PM UTC

    This issue has been resolved.