Figma experienced a major incident on September 10, 2024 affecting Real-time collaboration server, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Real-time collaboration server
Update timeline
- monitoring Sep 10, 2024, 07:57 AM UTC
We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.
- investigating Sep 10, 2024, 08:12 AM UTC
We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.
- monitoring Sep 10, 2024, 10:17 AM UTC
We've implemented a fix and are monitoring results.
- resolved Sep 10, 2024, 11:24 AM UTC
This issue has been resolved.