Figma experienced a notice incident on April 7, 2025 affecting Real-time collaboration server, lasting 13h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Real-time collaboration server
Update timeline
- investigating Apr 07, 2025, 04:47 PM UTC
We are investigating an issue users are experiencing when loading comments in some files.
- monitoring Apr 07, 2025, 05:25 PM UTC
We have resolved the issue causing some users to be unable to load their comments, and are monitoring.
- monitoring Apr 08, 2025, 05:50 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 08, 2025, 05:51 AM UTC
This incident has been resolved.