Fiftytwo experienced a minor incident on September 10, 2026 affecting POS Services, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 10, 2026, 08:27 AM UTC
We currently have an issue with POS activation and delivering transaction POS log events to customer topics Next update at 11.00
- investigating Sep 10, 2026, 09:01 AM UTC
Transaction POS log events are being delivered again. We are still investigating the POS activating issue. Next update at 12.00
- identified Sep 10, 2026, 09:15 AM UTC
The issue with POS Activation have been found and we are currently working on a fix for this.
- identified Sep 10, 2026, 10:02 AM UTC
We are still working on a fix for the POS Activation issue. Next update at 13:00
- identified Sep 10, 2026, 11:00 AM UTC
We are currently validating our fix to the POS Activation issue. Next update at 14:00
- identified Sep 10, 2026, 12:06 PM UTC
A fix will be deployed to Production within the hour. The deployment will not affect current POS's. An update after the deployment will be posted.
- resolved Sep 10, 2026, 12:56 PM UTC
A fix for the POS Activation has been deployed to production and has alleviated the issue.